Terms of Service
Terms of Service
Last updated: August 10, 2026
Welcome to VELVESCA.
These Terms of Service govern your access to and use of the VELVESCA website, online store, products, content, and related services.
Throughout these Terms, “VELVESCA,” “we,” “us,” and “our” refer to the operator of the VELVESCA online store. “You” and “your” refer to visitors, customers, and other users of the website.
By accessing our website or purchasing from us, you agree to these Terms and to the policies referenced on our website, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.
If you do not agree with these Terms, please do not use the website.
1. Eligibility and Online Store Use
By using our website, you represent that you have reached the legal age required to enter into a binding agreement in your jurisdiction, or that you are using the website with the authorization of a parent or legal guardian where permitted.
You may not use our website, products, or services for unlawful, fraudulent, abusive, or unauthorized purposes.
You may not introduce viruses, malicious code, automated attacks, or other technology intended to disrupt or interfere with the website.
2. Orders
Submitting an order does not guarantee acceptance.
We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including in cases involving suspected fraud, payment issues, pricing errors, inventory limitations, resale activity, or violations of these Terms.
If we cancel an order after payment has been authorized or collected, we will provide an appropriate refund for the cancelled portion.
You are responsible for providing accurate billing, shipping, payment, and contact information.
3. Product Information
We make reasonable efforts to present product descriptions, photographs, colors, sizes, ingredients, prices, and other information accurately.
However, device displays and photography may cause minor variations in appearance.
Product packaging, formulas, features, or specifications may change from time to time where permitted by applicable law.
4. Beauty and Personal Care Information
Content provided by VELVESCA is intended for general informational and cosmetic purposes and is not medical advice.
Individual experiences and results may vary.
If you have allergies, sensitivities, skin conditions, eye conditions, or other health concerns, review product information carefully and consult an appropriate healthcare professional when necessary.
Discontinue use if irritation or an adverse reaction occurs.
5. Prices and Payments
Prices may change without prior notice.
Applicable taxes, shipping charges, duties, or other fees may be calculated or disclosed during checkout where applicable.
You agree to provide valid and authorized payment information for all purchases.
6. Shipping
Order processing, estimated delivery times, tracking information, lost or damaged shipment procedures, and related conditions are governed by our Shipping Policy.
International customers may be responsible for customs duties, import taxes, or other charges imposed by local authorities unless otherwise stated at checkout.
7. Returns and Refunds
Returns, refunds, damaged items, missing items, and related procedures are governed by our Return & Refund Policy.
8. Intellectual Property
The VELVESCA name, logos, trademarks, website design, photography, graphics, text, product names, packaging, and other original content are owned by or licensed to VELVESCA and are protected by applicable intellectual-property laws.
You may use our website for personal, non-commercial purposes.
You may not copy, reproduce, distribute, modify, sell, exploit, or commercially use VELVESCA content without prior written permission.
9. Reviews and User Content
If you submit a review, photograph, comment, testimonial, or other content to us, you represent that you have the right to submit it and that it does not infringe the rights of another person.
You agree not to submit unlawful, deceptive, abusive, defamatory, obscene, fraudulent, or malicious content.
Where permitted by law, you grant VELVESCA permission to use content you intentionally submit to us for purposes related to operating, promoting, and improving our business and services.
10. Third-Party Services and Links
Our website may use or link to services operated by third parties, including payment processors, shipping carriers, analytics providers, social platforms, and technology providers.
VELVESCA is not responsible for the independent practices, content, or availability of third-party websites and services.
Your use of those services may be governed by their own terms and privacy policies.
11. Prohibited Conduct
You may not use the website to violate applicable law, infringe intellectual-property rights, harass or harm others, submit false or misleading information, distribute malicious code, attempt unauthorized access, scrape the website in a harmful manner, interfere with security features, or engage in fraudulent transactions.
We may restrict or terminate access when we reasonably believe these Terms have been violated.
12. Website Availability
We may update, modify, suspend, or discontinue portions of the website or our services from time to time.
We do not guarantee that the website will always operate without interruption or error.
13. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the website and services are provided on an “as available” basis.
Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded.
14. Limitation of Liability
To the fullest extent permitted by applicable law, VELVESCA and its affiliates, service providers, employees, and representatives will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the website or services.
Where applicable law does not allow certain exclusions or limitations, those exclusions will apply only to the maximum extent legally permitted.
15. Indemnification
To the extent permitted by law, you agree to indemnify and hold VELVESCA harmless from claims arising from your unlawful use of the website, your violation of these Terms, or your infringement of another person's rights.
16. Termination
We may suspend or terminate access to our services where necessary to protect VELVESCA, our customers, third parties, or the integrity of our website.
Obligations that by their nature should survive termination will continue to apply.
17. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.
18. Changes to These Terms
We may revise these Terms periodically to reflect changes in our services, business practices, or legal obligations.
The updated version will be posted on this page with a revised “Last updated” date.
Your continued use of the website after changes become effective constitutes acceptance where permitted by law.
19. Governing Law
These Terms will be governed by the laws applicable to the legal entity operating VELVESCA, subject to any mandatory consumer-protection rights that apply in your jurisdiction.
Before publishing this section, replace the sentence above with your actual company jurisdiction/state once your VELVESCA legal entity is confirmed.
20. Contact
Questions regarding these Terms may be sent to:
Company Name: Guangzhou Ruilu Apparel Co., Ltd.
Company Address: Room 702, 7th Floor, No. 3 Dakang Road, Xintang Town, Zengcheng District, Guangzhou, Guangdong, China
Contact Number: +86 15815443024